SERVICE PROVIDER BULLETIN – COVID-19

Our goal at Ottawa Employment Hub is to help you find the information you need to support your clients during these unprecedented times.

As Ontario moves to Stage 2 of reopening the community and the economy, the Government has published A Framework for Reopening our Province: Stage 2.

City of Ottawa – COVID Business Reopening Toolkit – A comprehensive guide for Ottawa businesses to prepare for safe reopening, subject to direction from the Province of Ontario.

Ottawa Public Health released the COVID-19 Service Provider Reopening Plan Template & Checklist that service providers can use in preparing to reopen and ensuring the health and safety of your employees, clients and customers.

For up-to-date information on this fast-moving situation, consult some of the following sites for valuable resources to support job seekers and students. See our “Employer Bulletin – COVID-19” for information you could share with your employer clients.  You can also sign up for our monthly newsletter, and other reports to inform your work.

As of May 25th, Ottawa Public Health posted the following guidance regarding face masks“If you are going to a public place, Ottawa Public Health asks residents to consider wearing a cloth mask, as they may offer some additional protection to those around you where physical distancing is challenging”.

If you or one of your employees have symptoms of COVID-19 or reason to believe you might be ill, please consult Ottawa Public Health’s COVID-19 page. Ottawa Public Health has also created a COVID-19 poster which can be displayed in your office, and the federal government has also prepared several resources.

RESOURCES

Financial support for workers and job seekers

The Government of Canada announced the extension of the Canada Emergency Response Benefit (CERB) by eight weeks. This extension will make the benefit available to eligible workers for up to a total of 24 weeks.

As more Federal Financial Relief Programs are being introduced and extended, a Government of Canada web-based tool has been released to help all Canadians find any financial programs applicable to their individual and business circumstances.

The federal government’s COVID-19 page includes information on supports for individuals and businesses, such as the Canada Emergency Response Benefitchanges to employment insurance, the increase in Canada Child Benefit payments, the Canadian Emergency Student Benefit, additional subsidies for student work placements, and other changes.

For employers who applied for the usual Canada Summer Jobs (CSJ) program (before the annual February deadline), temporary flexibilities for CSJ 2020 have been introduced, including increasing the possible amount of salary covered to 100% and extending the possible employment period until the end of February 2021.

For assistance in applying for benefits, individuals can submit a request online at the following E-Services Canada link.  A Service Canada employee will call-back within 48 hours and guide clients through the online channel.

Additional points of contact and helpline details for various benefit programs can be found here.

A professor at Carleton University and former political staffer has created a ‘plain English’ guide to help those trying to access government COVID-19 benefits.

Current job opportunities

While many employers are cutting positions, some industries and employers are hiring. Some employers in essential sectors, such as agriculture, food and long term care, continue to search for workers during the COVID-19 pandemic.  The Ministry of Labour, Training and Skills Development Jobs and Employment page provides information and portals created to help people find these work opportunities.  The Ministry is also encouraging Employment Service Providers to use the Job Bank and the Job Bank’s COVID-19 page for job postings in essential services.

The anticipated need for additional workers in the healthcare sector is so acute that Health Force Ontario has launched the Ontario Health Workforce Matching Portal to connect healthcare workers with organizations in need of support, including long term care homes. It includes a specific request for Internationally Educated Health Professionals, for which provisions for granting special temporary licenses have been announced.

Our Supported Job Postings lists the latest opportunities being offered via our community partners.

We encourage job seekers to explore local job boards such as Kanata North BIA‘s new Job Board for talent to connect with employers hiring in Kanata North.

Links to the many online job banks and boards are contained in the Finding and applying for jobs section of our Job Search page.

Job search tools and resources

Our Job Seeker Toolkit includes a Job Search page, with a full listing of programs and resources to which you can refer your clients, based on their specific needs.

Community partners are adapting to offer virtual employment support services via video, email and phone.

New information and webinars on how to look for work in the current situation are captured on our Job Seeker Events page.  To include yours, please send details (website links and/or posters) to: info@ottawaemploymenthub.ca

The Ottawa Business Journal HR update included this article on interviewing by video conference.

Harvard Business School Online offers 9 Tips for Mastering Your Next Virtual Interview.

Workplace training and upgrading skills

Literacy and Basic Skills Programs continue to support clients and accept new referrals.  Rideau-Ottawa Valley Learning Network (ROVLN) have put together a quick guide to LBS services during COVID-19.  Click here for the “e-flyer” with active links to ensure you can seamlessly refer your clients.

The City of Ottawa Employment Ontario and partners are inviting registrations for Skills Advance Ontario Virtual Bilingual Training in Hospitality, now starting June 8th.

Ottawa Public Library provides free access to Lynda.com with over 4,000 video courses from top experts, for learning technology, creative and business skills.

Invest Ottawa’s calendar of events includes their free virtual workshops as well as community events on a wide range of topics of interest to many from entrepreneurs to job seekers.

Nunavut based Pinnguag are creating new STEM learning modules, tutorials, articles and more for educators across Canada, sharing content for all skill and levels from primary to adult.

The Focus on learning page of our Job Seeker Toolkit contains extensive information on general approaches, resources, programs and organizations. The section on Getting Practical Experience includes information on volunteering, and a Volunteer Ottawa Portal has been launched for the centralized recruitment and deployment of volunteers to respond to the needs specific to COVID-19, with virtual, “light touch” and “high touch” volunteering options outlined.

Working remotely effectively

Invest Ottawa shared this power point presentation on strategies for success when working from home.

Versature offers these 8 Tips for Productive Remote Work.

CTV news posted an article, Eight Essential Tips for Working from Home During the Coronavirus Pandemic, exploring related issues as well as offering useful advise.

Our Employer Bulletin – COVID-19 includes links to information and resources on working remotely effectively, to optimize individual and team performance.

We are here to answer your questions and connect you to the right resources. 

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